Your privacy is important

This privacy policy delineates the procedures through which Brisbane Cheap Tyres (referred to as “brisbanecheaptyres,” “us,” “our,” or “we”) gathers, utilizes, and divulges your personal information in compliance with the stipulations set forth by relevant privacy laws.

The purpose of this policy is to furnish a broad overview of our principles governing the treatment of your personal information. In specific circumstances, alternative policies may take precedence over or be implemented in conjunction with this privacy policy.

By accessing our websites at https://brisbanecheaptyres.com/ and/or furnishing your personal information to this website or to us through other channels, you express your consent for us to manage your personal information in adherence to this privacy policy.

 

The kinds of personal information we collect

We gather and retain personal information about individuals who interact with us, including customers, franchisees, job applicants, contractors, and other contacts.

The types of personal information we collect encompass your name, address, and other contact details, details about your product purchases, credit and debit card information, information pertaining to your vehicle and maintenance (such as registration numbers), and data acquired during your use of our website, including the specific pages you accessed. Depending on the nature of your interactions with us, we may also gather additional forms of personal information, including sensitive information about you. For instance, if you are a job applicant, we may collect details about your work history, qualifications, health, and police checks. Generally, the collection of ‘sensitive information’ will be subject to your consent, or it may be collected when required or authorized by law. We will assume that you consent to the collection of all information, including any ‘sensitive information,’ provided to us by you for use in accordance with this policy, unless you specify otherwise at the time of providing it to us.

In instances where credit is extended to you (or an entity associated with you), we may also gather and retain credit information and credit eligibility information about you.

Collection of personal information

Your personal information may be collected under the following circumstances:

• When you furnish your details “in-store” or affiliated company’s store.
• When you provide your details and other information through our websites.
• As part of registration or when completing forms and other documents submitted to us.
• During telephone calls or meetings with you.
• While navigating through this website, certain information may be passively collected (i.e., gathered without your active participation) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. The collected information may include server addresses, top-level domain names, dates and times of visits to the website, pages accessed and documents downloaded, previous websites visited, and the type of browser used.

Additionally, personal information about you may be obtained from third parties. For instance, we may collect information from other tire and service centers, our franchisees, service providers, publicly available sources, or credit reporting bodies (CRBs) if credit is extended to you or an entity related to you.

In the event that you provide us with personal information about a third party, you represent to us that you have obtained that person’s consent for us to collect and handle their personal information in accordance with this policy, and we will collect the information on that basis.

It’s important to note that failure to provide personal information when requested may result in certain services not being available to you.

 

Use and disclosure of personal information

We will typically utilize personal information for the purposes for which it was collected, including the following and as otherwise mandated or permitted by law:

• Providing optimal service in supplying tires and other products, as well as inspecting, servicing, and maintaining your vehicle.
• Furnishing marketing materials related to offers, specials, products, and services available from time to time.
• Enhancing the content of our website and customizing it to your preferences.
• Assisting in providing services to you.
• Assessing the suitability of job applicants or potential contractors, engaging them if successful, and administering their employment or contract.
• Evaluating the creditworthiness (or the creditworthiness of a related entity receiving credit) if credit is provided.
• Internally managing our relationship with you, overseeing payment, and recovering amounts payable to us by you.
• Undertaking other purposes reasonably necessary in connection with our normal functions and activities.

If we cannot collect personal information related to you, we may be unable to provide the goods or services you require or maintain our relationship with you.

• We may disclose the personal information you provide to us or that we obtain about you to the following entities if required for the purposes listed above:
• Other tire and service centers.
• Contractors, consultants, advisers, associates, and related entities.
  Any industry body, tribunal, court, or otherwise in connection with complaints made by you about us.
• Credit reporting bodies (CRBs), trade insurers, and businesses assisting with providing credit if credit is extended to you.
• Referees provided by you for credit applications, job applications, or potential contracts.
• Other entities with your consent.
• As otherwise permitted or required by law.

We may disclose the mentioned personal information (including credit information) to overseas recipients, such as our parent company or affiliates/related entities located in Japan, Singapore, Australia, or New Zealand, and to service providers and contractors in these jurisdictions and others, including the European Union, where permitted by applicable privacy laws. By providing us with your personal information, you authorize such uses and disclosures.

In the event of non-payment or serious credit infringement, details of such events may be disclosed to CRBs. You have the right to request that CRBs do not use credit reporting information about you if you believe, on reasonable grounds, that you have been or are likely to be a victim of fraud.

CRBs we deal with include Equifax (www.equifax.com.au/), Illion (www.illion.com.au/), and Creditor Watch (creditorwatch.com.au/). Their privacy policies on managing credit-related personal information can be found on their websites.

If we are considering selling our business or any part of our operations or assets, we may disclose personal information to a purchaser (or potential purchaser) in connection with that process or sale.

How we hold personal information

We store personal information in both paper and electronic formats. Generally, we have implemented reasonable measures to safeguard the information we hold against misuse, interference, loss, unauthorized access, modification, or disclosure.

Our objective is to take reasonable steps to either destroy or permanently de-identify your personal information when it is no longer needed for the purpose for which it was collected. However, we may retain your personal information as long as required to comply with applicable laws, for insurance and corporate governance purposes, for fraud prevention, dispute resolution, and in our IT system backup records.

It is important to note that the transfer of data over the Internet inherently carries some level of insecurity. We cannot ensure the security of any personal information transmitted to us via our website during transmission. Please be mindful of this when transmitting information to us through this means.

 

Right to access and correct personal information

You have the right to access, request, or rectify the personal information we have on record about you at any time, using the contact details provided below. To ensure the accuracy and currency of the personal information we hold, please promptly inform us (via the details below) of any changes to your personal details.

 

How to make a complaint about a breach of your privacy rights

If you believe that we have violated any obligations under the relevant privacy laws regarding the handling of your personal information, you can file a written complaint with us using the contact details provided below. Upon receipt of your complaint, we will promptly acknowledge it and inform you of the anticipated investigation duration, committing to providing a response as swiftly as possible.

Should our response not meet your satisfaction, you have the option to escalate the matter by filing a complaint with the Privacy Commissioner. You can initiate this process by visiting the following website: www.oaic.gov.au/privacy/privacy-complaints/ (depending on your location).

 

Marketing communications

For individuals located in Australia, we may occasionally use your personal information to send you marketing materials related to offers, specials, products, and services available. If you prefer not to receive direct marketing materials from us, you can notify us using the contact details provided below or by following the ‘opt-out’ method outlined in each communication.

Brisbane Cheap tyres Website

Our websites utilize cookies, which are data files transferred to your computer by a website. These cookies enable the tracking of pages you’ve visited, allowing for targeted advertising. Information within a cookie includes your IP address, browser type, operating system, and the websites you navigate from and to. Cookies cannot read data on your computer. This data is collected for statistical purposes to understand how our website is used and to enhance its functionality. You can configure your browser to reject cookies, but this may limit your ability to fully utilize our website.

Our websites may include links to third-party websites. Brisbane cheap tyres is not accountable for the privacy, security, or handling of your personal information on those websites. It is advisable to review the privacy policy and terms of use for each third-party website every time you visit them. We have no control over the content or privacy policy practices of such sites and encourage users to review their privacy policies before engaging in any activity with them.

 

Changes to our privacy policy

We retain the discretion to update or modify this privacy policy and adjust website functionality. Please periodically review the privacy policy for any changes. Your continued use of this website after any revisions to the privacy policy signifies your acceptance of those changes.